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1. Do you have a refund policy?

No refunds are allowed except in the case of military deployments. Please see the waiver for details, or if you’d like more information, please contact info@kidsobstaclechallenge.com. If you cannot attend the event, you are able to transfer your tickets to a friend. See #4 below for steps to transfer your tickets. 

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2. I need registration help!

If you are experiencing registration issues, please contact info@kidsobstaclechallenge.com

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3. Will the race still happen if it is raining? What about severe or extreme weather?

This race will run regardless of the weather, with the exception of severe or extreme weather. In the case of severe or extreme weather, the race may be postponed, rescheduled, or cancelled, especially if the course or obstacles become unsafe for runners. If you would like more information about our weather policy, please contact info@kidsobstaclechallenge.com

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4. Can I change my wave time?

Go to https://secure.kidsobstaclechallenge.com/ and click on "Have an account?" in top right corner. Log-in to account if you have one or click "register an account" if you don't. (Be sure to log-in or registerr using the same email you used to purchase your tickets.) Once logged in, find your orer, click gear icon drop-down on right side, and select "Transfer Ticket(s)". Select "Transfer To A Different Wave or Event Day", click thru the event, and follow prompts. Be sure to print out your updated tickets with new wave time listed under the QR code. Important Note: You can only transfer your tickets ONE TIME - including transferring to a new wave time or transferring your ticket to a friend if you cannot attend the event.

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5. Can I change my wave time to a wave that is sold out?

Tickets sell fast so we recommend getting your group organized as quickly as possible or registering your group for a later wave time, as there may be more availability in the later waves. Once a wave time is sold out, you will not be able to register for that wave. These capacities are implemented and upheld for the safety of our participants.

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6. What if my kids are in different age categories?

We separate each wave into sub-waves by age at the start line, which are released with 2 minutes between age groups, in order to give the big kids a head start. However, if your kids fall into different age categories and you would prefer to all run together, that's absolutely fine! We recommend you all run in the sub-wave of your youngest child, but we leave this up to your discretion as a parent, and based on your youngest child's ability level. 

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7. Can I run the course with my kids?

Yes! We encourage parents, legal guardians, older siblings 15 years and older, and favorite adults to run with their kids, and you can do so by purchasing a Sidekick Ticket when you purchase your child's Adventurer Ticket. Sidekick Tickets must be purchased with an Adventurer Ticket, and with it comes access to the course and unlimited re-runs. Sidekick Ticket holders will not receive Adventurer giveaways (i.e., finisher awards, drawstring shoe bags, jump ropes, etc.)​

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8. Do I have to run on course with my child?

We recommend parents join their child(ren) on course to make it a fun family experience. We require parents to be on course with younger participants - i.e., kids 4-6 years old - and with older kids who need the support based on their physical abilities and maturity to navigate obstacles and the race course on their own. Parents, you know your children best. As our partners in building brave and perseverant kids, our expectation is that you will make the best decision for your child(ren) - based on where they're at emotionally and physically - when determining your involvement with them on course and when helping them make decisions on which obstacles and/or difficulty of obstacles to take on. We want your time at Kids Obstacle Challenge to be the most positive experience possible the whole way through, and your participation is key in helping ensure it is. From the festival area, you will NOT be able to see the entire race course or your child if they run alone.

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9. What do I do with my kids under 4-years-old while I run the course with my over 4-year-old?

You are welcome to bring your younger child, however we ask that you or another parent/legal guardian stay with your little one in the festival area, off of the course, for the safety of your child. You and your little are welcome to explore the Festival Area together and visit our sponsors and vendors onsite.

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10. Can I push my stroller while I run with my kid on course?

For everyone’s safety, strollers are not allowed on course and must stay in the festival area with an adult.

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11. Can friends and extended family run with my child?

Yes! We encourage parents, legal guardians, older siblings 15 years and older, and favorite adults to run with their kids, and you can do so by purchasing a Sidekick Ticket when you purchase your child's Adventurer Ticket. Sidekick Tickets must be purchased with an Adventurer Ticket, and with it comes access to the course and unlimited re-runs. Sidekick Ticket holders will not receive Adventurer giveaways (i.e., finisher awards, drawstring shoe bags, jump ropes, etc.)

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12. Do spectators have to pay?

No, spectators at Kids Obstacle Challenge are welcome for FREE in our Festival Area! For adults and children 15 years old and up who want to be on course with their Adventurer(s) (i.e., kid runner(s)), a Sidekick Ticket must be purchased and liability waivers must be signed online with registration or at the event.

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13. How hard is the course?

Kids Obstacle Challenge is just that … a challenge. But it is also constructed to be safe for all ages of the participants and the skill level of those participants. Some obstacles will be more challenging than others, and depending on how much and how fast you run between our obstacles, will also determine how challenging you make the course.

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14. Do I have to do every obstacle?

A participant can opt out of an obstacle by going around it, but we encourage all Adventurers & Sidekicks to attempt every obstacle and overcome their fears on course! Brave Your Adventure!

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15. How long will it take to finish the course? Is there a time limit?

There is no time limit on the course (we want all participants to finish the course in a time that is safe and comfortable to them!), but most participants finish in 25-45 minutes.

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16. What does race day look like?

Waves start at 9:00am and are released every 20 minutes until early afternoon. All participants must check-in at the "Participant Check-In" tent 45-60 minutes prior to their wave time - e.g., if your wave time is 9:40am, check in no later than 8:55am. To help keep check-in moving quickly for everyone, please do not check-in earlier than 1-hour before your wave time. You may enter our Festival Area prior to checking in, so feel free to arrive early if you'd like to enjoy the festivities prior to your check-in time. There will be additional activities provided by Kids Obstacle Challenge and our sponsors and vendors inside our Festival Area. 

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17. What do I get when I run?

Kids 4-14 who are paid Adventurer participants of Kids Obstacle Challenge will receive access to the 1.5-2 miles course with 15+ obstacles, unlimited re-runs, finisher award, drawstring shoe bag, jump rope, and an unforgettable adventure on course! This event is for the kids, so we do not offer these giveaways to Sidekick Ticket holders. But, maybe your kids will share! :)

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18. What if I want to run the course more than once?

We would love for you to run our obstacle course as many times as you want! After your scheduled wave, you can re-run and join in on as many additional waves as you'd like. Please note, there is not a re-run option available for the final wave of the day. So if you're eager to run more than once, we recommend purchasing a wave time before the final wave.

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19. What should I bring to Kids Obstacle Challenge?

Please bring a printed or digital version of your registration QR codes located on the attachment in your confirmation email and a reusable water bottle! There will be event merchandise and food vendors onsite, so we recommend packing a credit card - we are a cashless venue!

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20. What should I wear?

You will be running. You will be climbing. You will be crawling. And you will get dirty and wet. So wear comfortable clothing that you wouldn’t mind permanently staining. Athletic clothes including running shoes are a must! No cleats or open-toed shoes are allowed.

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21. Where do I leave my stuff while I run the course? 

We suggest keeping it somewhere where you know it will be safe, as we will not have bag check at the event. We apologize for any inconvenience this may cause. Kids Obstacle Challenge recommends locking vehicles at all events and does not recommend leaving property (especially valuables) in cars. Kids Obstacle Challenge is not responsible for any lost, damaged, or stolen items on course and for any property left in cars.

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22. What if I get hurt?

Our course is designed with safety as the number one priority. However, in the event an injury occurs, there will be a medical station onsite at every event.

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23. I don’t see my city listed. Will you be coming to my area?

We try our hardest to travel to as many cities as possible and are always looking to add more cities to our tour. New cities will be posted to the LOCATION tab on our website as soon as we secure a venue. If you have a suggestion for venues near you, please let us know by emailing us at info@kidsobstaclechallenge.com. The best way to stay updated is by following us on social media.

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24. I left something at the run – where can I find my lost items?

You may contact info@kidsobstaclechallenge.com to see if we found any lost items. However, Kids Obstacle Challenge is not responsible for any lost, damaged, or stolen items on course or for any property left in cars.